🛡️ Responsible Gaming Policy

m168 Responsible Gaming — Play Safe and Have Fun

Gaming should be entertainment. The m168 platform always supports you in staying in control of your play, with protection tools, customisable limits, and expert assistance.

21+ Ages 21 and above only

Understand the true purpose of gaming

At m168, we believe that online betting and casino gaming should be entered into as entertainment or a hobby — not as a strategy to make money. Because gambling can result in losses, we strongly recommend that you never play with more than you can afford to lose. We believe the guidelines on this page are essential to being a responsible player.

Being in control of your gaming can lead to a much more enjoyable experience. Setting financial limits, regularly checking your play time, and frequently reviewing your own gaming habits are essential practices for staying a healthy player. At m168, we handle this matter thoughtfully and make it a priority.

Important Notice: Gaming should be for fun only. Relying on gambling to solve financial problems can lead to a much worse situation, so please do not do this.

Only players aged 21 and above may access and play on the m168 platform. We do not allow anyone under 21 to play.

m168 Protection Tools

Our platform provides a range of tools so you can manage your own gaming.

Setting a Deposit Limit

You can set a maximum amount you are allowed to deposit within a week or a month. This helps prevent unplanned deposits. If you want to lower the limit, the change takes effect immediately. If you want to raise it, a cooling-off period will apply before the change is allowed.

Temporary Time-out

You can temporarily pause your gaming for anywhere from one day to several weeks. During this period you will not be able to log in and play. Use this option if you want to put some distance between yourself and gaming for a while.

Self-Exclusion

If you feel that gambling is becoming a problem, you can self-exclude your account for a period of 30 days to 6 months or longer. You will only be able to return once that period has ended.

Loss Limit

Once you reach your set loss limit, play will be stopped. This tool helps you resist the urge to keep playing to chase losses.

Session Time Alerts

You will be reminded how long you have been playing at every interval you set. These alerts help you make clear-headed decisions while you play.

24/7 Burmese-language support

If you have any concerns about your gambling, you can contact our support team in Burmese 24 hours a day via Live Chat. You can also email [email protected] to request help.

Warning signs that gambling may be a problem

If gambling has gone beyond entertainment and is affecting your daily life, you should check in with yourself. If you are experiencing one or more of the following, contact our responsible gaming support team right away —

  • Continuing to play in order to chase losses
  • Experiencing financial, health or relationship problems due to gambling
  • Hiding your play time or gambling without telling family and friends
  • Wanting to stop gambling but being unable to
  • Borrowing money or selling possessions to fund gambling
  • Experiencing distress, anxiety or dissatisfaction because of gambling

If you are experiencing any of these signs, contact our support team 24/7 via Live Chat and request that protective tools be activated for you.

How to set limits — step by step

Setting limits on m168 is simple and quick. Follow the steps below —

  • 1

    Log in to your account

    Go to m168 Login and access your account.

  • 2

    Go to Account Settings

    Click on your Account Settings in the top right corner.

  • 3

    Find the Responsible Gaming section

    Enter the section labelled "Responsible Gaming" or "Protective Tools".

  • 4

    Choose the limit that suits you

    You can select and set a deposit limit, loss limit, session time alert, or temporary suspension.

  • 5

    Confirm your setting

    A confirmation message will appear to let you know your limit has been saved. If you would like to go further, contact our support team via Live Chat.

m168's commitment — protecting players

m168 puts responsibility and player protection first in everything we do. Our commitments are —

  • We always provide tools so players can make informed personal decisions about their gambling
  • We strictly enforce an age verification process to protect against underage gambling at all times
  • We protect players' personal data with SSL encryption
  • We use certified random outcome technology across all games to ensure fair play
  • We provide 24-hour Live Chat support in Burmese, ready to assist with any issue including gambling-related concerns
  • We act on self-exclusion requests immediately and with player protection as the priority
  • We publish gambling advertisements responsibly and will never create ads that promise guaranteed winnings

Enjoy the game and play healthy

Follow these tips to be a responsible player and get more out of your experience —

Set a budget before you play

Decide how much you are willing to spend before you start, and commit to not going beyond that amount. Push back against the urge to "chase" money you have lost.

Set a Time Limit for Playing

Decide in advance how long you will play and stop when that time is up. Don't forget to set a play-time reminder.

Play for Fun Only

Don't treat playing as a source of income. If you enjoy yourself while playing, think of any losses as the cost of entertainment.

Take Care of Other Areas of Your Life Too

Away from playing — keep up with family, friends, hobbies and exercise. Keeping a balanced life is the key to being a healthy player.

How to Ask for Help

You don't have to face gambling problems alone. The m168 support team is available in Burmese 24 hours a day. Don't be embarrassed to reach out for any reason —

Live Chat

Click the Live Chat button on the platform to connect instantly in Burmese. Open 24 hours a day, 7 days a week.

Email

For detailed matters or to request a self-exclusion, you can email [email protected].

When you request protection tools to be activated or wish to self-exclude, our support team promises to process your request as smoothly and quickly as possible.

Stay in Control and Play Safely

Once protection tools are set up, you can fully enjoy the gaming experience m168 offers. Log in to m168 and set your limits right away, or keep reading the FAQ if you have questions.

Log in to m168 View FAQ

Questions About Responsible Gaming

To increase a deposit limit, the cooling-off period must pass before the change takes effect. Lowering a limit takes effect immediately. This policy is designed to protect players' own decisions.

Once your self-exclusion period ends, contact the m168 support team via Live Chat to request that your account be reopened. The team will carry out a full verification before taking action.

m168 applies a verification process to check players' ID documents at registration. Accounts that cannot provide valid ID or are suspected to be under 21 are closed immediately, and the player's funds are returned via their original payment method.

Contact m168's Live Chat right away and request that self-exclusion be activated. The support team is available 24 hours a day in Burmese. You can also send an email to [email protected] to request help.

A Time-out is a temporary break lasting from one day to a few weeks. Self-exclusion is a longer-term measure that pauses gambling for 30 days to 6 months or more. If you feel the problem is getting worse, you should choose Self-exclusion.

All of m168's protection tools are free for players. Deposit limits, loss limits, session reminders, Time-out, and Self-exclusion can all be activated at no charge.